Terms and conditions

TERMS AND CONDITIONS OF MERKUR24'S FREE-TO-PLAY ONLINE SLOTS PLATFORM

1. LEGAL STATUSBy accessing or using Merkur24's free-to-play online slots platform, you acknowledge that we operate without a gambling license and are therefore not subject to the same regulatory requirements as licensed operators.

2. REGISTRATION AND LOGIN PROCESSTo register for an account on our platform, please follow these steps:

• Enter your username under "Choose Your Player Name";
• Provide a valid email address;
• Choose a password; or
• Log in via social media (e.g. Facebook) to receive extra chips.

Please note that we do not require Know Your Customer (KYC)/Identity Verification for registration purposes, and you may immediately access our platform after entering your details. Our Terms of Registration include provisions regarding minimum age (18+), one account per user, and no restricted countries are specified for free play purposes.

3. GAMES AND SOFTWARE PROVIDERSOur platform features over 500 Merkur slots games, including Secret Of Amun, Book Of Buffalo, Extreme Fruits, Blasting Wilds, Lucky Catch, Cesar & Cleopatra, among others. Our primary software provider is Merkur. Please note that we do not guarantee the fairness of our games and have not had them independently audited by reputable third-party firms (e.g. eCogra/iTech Labs).

4. BONUSES AND PROMOTIONSWe offer a welcome bonus of 150,000 Merkur Chips upon registration. This bonus is automatically credited to your account upon download/registration of our app and does not require any wagering or real money deposit. Our daily login bonus, weekly contests, slot races, and other promotions are available for free play purposes only.

5. VIP AND/OR LOYALTY PROGRAMWe operate a level-based loyalty program that rewards users with XP (experience points) as they play our slots games. As you earn XP, your account levels up, allowing access to additional features and benefits. Please note that we do not offer real money rewards or cashback for participating in this program.

6. PAYMENT METHODS AND BANKING TERMSWe allow users to purchase chips using various methods (e.g. credit/debit cards) through our cashier interface. These purchases are instantaneous, but please be aware that you will only receive virtual chips redeemable within our platform and not real money. We do not currently offer withdrawals in any form.

7. KEY TERMS AND CONDITIONSPlease note the following important provisions:

• Our bonuses terms apply exclusively to free play purposes;
• Chips earned or purchased on our platform are non-withdrawable;
• Deposit limits can be set by users via their account settings (responsible gaming);
• We do not currently offer withdrawal limits.

8. MOBILE AND TECHNICAL FEATURESOur mobile app is available for iOS and Android devices through the respective app stores, with optimized performance and a seamless user experience across various platforms.

9. SECURITY AND FAIR PLAYWe operate within secure environments that utilize SSL encryption (version not specified), to protect your information. While we use Random Number Generators (RNG) in our slots games, please note that these have not been independently audited by reputable third-party firms for fairness and randomness.

10. RESPONSIBLE GAMING FEATURESOur platform includes several responsible gaming tools:

• Deposit/loss limits;
• Temporary/permanent account blocks;
• Session analysis via our built-in mentor program.

Please note that we are committed to promoting a safe and responsible online environment, as such links to external support organizations for problem gamblers or those affected by addiction may be provided within the platform.